Shipping policy
Shipping Methods
We offer Standard Shipping for all orders. Delivery times may vary based on your location and product availability.
Standard Shipping Details
- Processing time: 1-3 business days
- Delivery time: 5-10 business days
- Available for all domestic and international orders
- Tracking information provided via email
Shipping Costs
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Delivery destination
- Number of items in your order
All shipping costs are displayed clearly before you complete your purchase.
Shipping Destinations
We ship to most countries worldwide. Some restrictions may apply to certain locations due to customs regulations or carrier limitations.
International Shipping Notes
- Customs fees and import taxes are the responsibility of the recipient
- Delivery times may be longer for international orders
- Please ensure your shipping address is complete and accurate
Order Processing & Tracking
Once your order is processed and shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your package's journey.
Processing Times
- Orders placed before 2 PM EST are processed same day
- Weekend orders are processed the following business day
- Holiday periods may experience longer processing times
Shipping Issues & Support
If you experience any issues with your shipment, please contact us at [email protected] with your order number and details about the issue.
Common Shipping Problems
- Lost or delayed packages
- Incorrect shipping address
- Damaged items upon arrival
- Missing items from your order
Important Notes
- Please verify your shipping address carefully before completing your order
- We are not responsible for packages sent to incorrect addresses provided by customers
- Some products may ship separately if they come from different warehouse locations
- During peak seasons, delivery times may be extended